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Frequently Asked Questions

How quickly will my order be delivered?

Delivery takes 1 to 2 business days in the Netherlands and Belgium. Orders placed before 10:00 p.m. on a business day are usually delivered the next day. You can find more information on our Shipping and Delivery page.

What are the shipping costs?

Shipping costs depend on the destination country and are calculated automatically at checkout.

Netherlands: for orders up to €75, you pay €5.95; shipping is free from €75.
Belgium: for orders up to €75, you pay €6.95; shipping is free from €75.
Other EU countries: shipping costs vary by destination.

You can find more information on our Shipping and delivery page.

How do I track my order?

As soon as your order has been handed over to the courier, you will receive a Track & Trace code by email to track your package.

My order hasn't been delivered yet (on time). What can I do?

First, check the status using your Track & Trace code. Is your package stationary or delayed? Email info@foamgrip.com with your order number (e.g., #261001), and we’ll look into it for you right away.

Where can I find my invoice?

After placing your order, you will automatically receive a VAT invoice with the confirmation email. Didn't receive it? Email info@foamgrip.com with your order number (e.g., #261001).

How do I return my order?

You have 14 days to change your mind. Register your return via the returns portal, where you can immediately create a shipping label. You can find more information on our Refund and Returns Policy page.

Does my product come with a warranty?

Yes, your FoamGrip product is covered by the statutory warranty. A defect that is not caused by use or wear and tear? Email info@foamgrip.com.

I am a content creator or influencer. Can I collaborate? (affiliate)

Yes! Through our affiliate program, you earn a commission by promoting our products with your own unique link. Learn more and sign up on our Affiliates page.